Contact OMG Chat
The quickest way to reach us is email: memegrinders@gmail.com. We read every message and usually reply within a few working days.
Reporting someone
If someone breaks the rules during a call, use the in-app report button: tap the shield (or the person's name), choose Report and pick a reason. That sends us the details we need and moves you on straight away. You can also report from your recent matches after a call.
For anything serious, or anything that continued outside the app (threats, blackmail, someone who seems to be under 18), please also email us with the date, time and what happened. Our guide to sextortion and scams explains what to do while you wait.
If someone is in immediate danger, contact the emergency services first (112 in the EU, 999 in the UK, 911 in the US).
Account, privacy and data
- Delete your account: follow the steps on Delete your account, or email us from the address you signed up with.
- Privacy requests (access, correction, deletion or objection under GDPR): email us and say which right you'd like to use. See the Privacy Policy.
- Appeal a ban: email us with your account email or ID and why you think the decision was wrong.
Payments and subscriptions
- To cancel or manage OMG Premium, see Manage or cancel your subscription.
- Billing questions: email us with the date and amount of the charge. Web payments show as ABFYK* OMGCHAT on card statements.
Help with the app
Camera or microphone trouble? Our camera and microphone guide fixes most problems in a few minutes. If it doesn't, email us with your device, browser and a screenshot of what you see.
Feedback, press and partnerships
Ideas for features, bug reports, press questions and partnership enquiries are all welcome at the same address: memegrinders@gmail.com.
Operator
OMG Chat is operated by Cameron Mcsorley. Email: memegrinders@gmail.com. Legal details are in our Terms of Service.